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He received no support from the casino. Casino replied very sparsely. No more update since then. No reaction from the casino.
Player complained that after he tried to deposit some money and after 2 of his bank cards got rejected the amounts were deducted from his bank account.
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Promoted bonus not given. The casino representatives told him he must had mistaken the casino but player refused this. Withdrawal issues, casino not replying.
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Player complained he received a bonus offer via post that was to expire in about a month but after he inquired about it with the casino live chat he was told that no such offer was valid anymore.
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Sin from the past. Sin from the past include: Partial payout of the winnings, the rest was cancelled due to a management decission; Winnings cancelled without any explanation;.
Complaints on related RubyFortune Same management. Winnings confiscated,account blocked without explanation. Player complained that after he asked for a withdrawal, sent all the required documents to the casino and after they were approved, the casino took his winnings and blocked his account without any explanation.
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His winnings were cancelled, only deposit returned. The player was not aware of any wrongdoing from his side.
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Player complained that after he gained a special feature he was logged off from the casino, but not from the internet, and after he logged back his advantage was gone.
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